Get in touch

We’d love to hear from you!

Whether you’ve got a question about our cookies, want to chat about a custom order, or just fancy telling us how much you loved your last box (we never get tired of that!), we’re here for you.

Contact

You’re always welcome to email us:
cookies@brunosbakes.com

And keep up with the latest at Bruno’s Bakes on our social channels:

Instagram: brunosbakes__
Facebook: Bruno’s Bakes
TikTok: brunosbakes

FAQs

  • Yes! We bake our cookies fresh on a Thursday and ship the same day all over the UK via Royal Mail 24 Tracked, so your cookies should arrive quickly and deliciously!

  • If you live locally in Ayr or Prestwick, your cookies can be delivered to you or you can collect!

    Collections are made on Friday evenings between 4 and 6pm, after you’ve placed your order we’ll be in touch with the pick up location.

    Local deliveries are also done on Friday evening between 6 and 7pm.

    To receive your freshly baked cookies in that week make sure your order is placed by 8pm on Tuesday.

  • Orders are usually baked and posted on a Thursday. Royal Mail 24 Tracked aims to deliver the next day after posting.

  • Your cookies will keep for up to 4 or 5 days in an airtight container, but we recommend they are best eaten fresh within the first couple of days!

  • Absolutely! For that fresh-baked feel, pop your cookie into the microwave for 10-15 seconds. Delicious enjoyed with ice cream too!

  • We currently do not offer any gluten or dairy free options, but these are in the works. Please check each product description for allergens. Your cookie box will also arrive with a full ingredient list.

  • Absolutely, what a special treat! Just pop your recipient’s details in the shipping address, and you can add a personal note at checkout.

  • We love a bespoke order! If the boxes of 4, 6 and 8 don’t fit your needs then please get in touch. From mini cookies for kids parties to big orders for corporate events – let’s discuss what you’re looking for. Email us at cookies@brunosbakes.com